Shipping Policy

Last Updated: September 9, 2026

At Freedom, we are committed to processing and delivering your home product orders as efficiently as possible. Please review the information below for details about our shipping process.

1. Order Processing

Orders are typically processed within 1–3 business days after payment is successfully received.

Orders are not normally processed or shipped on weekends or U.S. holidays. Processing times may be longer during holidays, sales, or periods of unusually high order volume.

2. Shipping Times

After your order has been processed, delivery generally takes approximately 3–7 business days, depending on the destination and shipping carrier.

Please note that delivery estimates are not guaranteed. Delays may occur due to weather, carrier disruptions, holidays, incorrect addresses, or other circumstances outside our control.

3. Shipping Costs

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any available free-shipping promotions will be subject to the terms stated on the promotion.

4. Order Tracking

When available, a tracking number will be provided after your order has been shipped.

Tracking information may take some time to become active after the package is handed over to the carrier.

5. Incorrect Shipping Information

Customers are responsible for providing accurate and complete shipping information when placing an order.

If you provide an incorrect or incomplete address, please contact us as soon as possible at freedomcompany@gmail.com. We will make reasonable efforts to assist, but we cannot guarantee that an address can be changed after an order has been processed or shipped.

Additional shipping costs caused by incorrect information may be the customer's responsibility.

6. Lost, Stolen, or Delayed Packages

Once an order has been handed over to the shipping carrier, delivery is subject to the carrier's handling and delivery procedures.

If your tracking information indicates that a package was delivered but you cannot locate it, please first check with household members, neighbors, and the delivery location, and contact the carrier for assistance.

If your package is significantly delayed or appears to be lost, contact us at freedomcompany@gmail.com, and we will do our best to assist you.

7. Damaged Packages

If your package arrives visibly damaged, please contact us as soon as possible at freedomcompany@gmail.com.

Where applicable, please provide photographs of the damaged package and product, along with your order information, so that we can review the issue and determine the appropriate solution.

8. Changes to Shipping Policy

Freedom reserves the right to update or modify this Shipping Policy at any time. Any changes will become effective when the updated policy is posted on our website.

9. Contact Us

If you have questions about shipping or your order, please contact us:

Freedom
USA
Email: freedomcompany@gmail.com